Our Services

Live Chat Support

Players can access real-time support from a qualified mental health professional through a discreet, confidential chat embedded within your platform. This service is ideal for moments of distress or uncertainty, providing a low-barrier way for players to connect without having to leave your site.

15-Minute Mental Health Check-ins

Structured brief conversations designed to assess player well-being. These check-ins follow a consistent format that helps identify risk levels early and offer clear, appropriate next steps—whether that’s signposting, additional support, or a follow-up session. They offer a middle ground between anonymous help and full counselling.

Scheduled Counselling Sessions

Short-term, solution-focused therapy for players who may be experiencing gambling-related distress. Sessions are delivered by qualified professionals and can be offered at no cost or subsidised by the operator, depending on agreement terms. This offering provides depth of care for players identified as at-risk through live chat or check-ins.